Terms and Conditions
Guarantee & Payment policies
The following terms and conditions apply for direct individual reservations
at CHARM HOTEL :
• No reservation or administration fees apply to guarantee your reservation,
• A deposit or the entire value of the reservation total will be charged upon confirmation of your reservation (*).
(*) Depends on your booking type (flexible or non-refundable).
In case of last-minute reservations or promotional packages, other payment conditions may apply; in such cases please check the specific terms and conditions related to the offer.
• According to the reservation terms, 1 night or the total price or no charge will be applied to your credit card.
We protect your privacy. any information provided is strictly used to guarantee your booking
• Credit card guarantee is required to secure your reservation.
• The Hotel reserves the right to confirm the Credit Card and owners details upon arrival.
• Since you wish to Pay in cash upon arrival please indicate that on reservation remarks add your credit card details so we'll proceed to have an authorisation of your credit card without charge you --
Confirm your reservation-- and release it upon arrival.
The following cancellation policy applies to direct individual reservations:
• free cancellation up to 15 days before the arrival date (*)
• for cancellations within 15 days prior to the arrival date, a cancellation fee of 50%
of the total reservation applies.
• for cancellations within 7 days prior to the arrival date, a cancellation fee of 100% of the total reservation applies
• in case of no-show, a cancellation fee of 100% of the reservation total applies
• in case of early departure, a cancellation fee of 100% of the non-used overnights will apply
(*) in case of last-minute reservations or promotional packages(special offers, non refundable offers), other cancellation conditions may apply; in such cases please check the specific terms and conditions related to the offer.
Check-In time: 15:00
Check-Out time: 12:00