Q..When does the CHARM HOTEL is Open/Close?
A..For summer 2020 will operate from 11th May to End of October.

Q..What time does check-in and check-out take place?
A..Check-in takes place 24/7 and check-out at maximum 11:30. For late arrivals please contact us so we may expect you for fast and reliable check in.
In order to extend Check out time please contact the reception in order to confirm availability. *extra charges may apply.

Q..Do you offer Wi-Fi access at the CHARM HOTEL?
A..Yes, Wi-Fi is free of charge when staying at CHARM HOTEL. Access code is available at an info card in your room. 

Q..How far is the nearest Airport or port from CHARM HOTEL?
A..The distance from the Airport of Heraklion –HER- “Nikos Kazantzakis” is approximately 23 km, about 20 minutes by car. Heraklion Port is approximately 25 km, about 26 minutes by car.

Q..How far is the nearest health center or hospital from CHARM HOTEL?
A..The nearest Doctor is 50m away and a Medical Center is about 750m away as also the nearest Hospital is approximately 28 km, about 29 minutes by car..

Q..How far is the nearest beach from CHARM HOTEL?
A..The nearest beach is approximately 120 meters.

Q..How far is the nearest Restaurant / Bar /Club /Shopping center from CHARM HOTEL?
A..The Location of CHARM HOTEL is ideal and in walking distance from a numerus amount of Restaurants-Bars-Clubs and the center of the town and shopping areas.

Q..Is there a possibility to arrange a transfer for us from the airport?
A...Of course! Please advice your date, flight number and time of arrival and we’ll inform you asap about the details and transfer cost. A luxury car with an escort with your name on a Tablet, will wait for you at the airport, Help you with your lugguges and drive you safely at CHARM HOTEL.
Please inform us in advance by email about your arrival date and time so we can arrange your pickup.

Q..How can I get to the hotel by car?
A..Please contact us by mail and we’ll send you driving details or even a Google maps PIN of the location to make your life easier.

Q..If i wish to rent a car and pick it up from the airport, can you assist me?
A..Of course! We are in touch with the best companies in order to propose the most competitive prices for renting Cars or Bikes or Quads. Please contact us for more details. 

Q..I want info about the island and the best options about excursions, can you help me?
A..Our aim is to guide you and help having the best time in the island, saving time and money, Do not hesitate to contact us for more info.
Q..Is there medical assistance available at the hotel?
A..Of course, We co-operate with a Medical Center near CHARM HOTEL for any assistance might required.

Q..Is there parking in the hotel?
A..The hotel has Not private parking, But there is a Large free public parking area near by, you can use it 24/7 free of charge.

Q..Does the hotel have children's beds?
A..Of course, free of charge.

Q..Does the hotel have Ironing Facilities?
A..Of course, Upon request, free of charge.

Q..How do I Contact you in case of emergency or special request?
A..We are available to you 24/7 to contact us by phone, Sms, Viber, Whatsapp, Messenger for any assistance you may required.  

For any question or further info, kindly contact us by mail ( or Whatsapp/viber/Text msg at +30.6937058475.  

9, Filikis Eterias Street
Hersonissos, Crete, Greece 


Phone: +30 2897503070 
Whatsapp/Viber: +306937058475

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